If you’re a plumber looking for a secret to successful business, you should focus on existing customers. These customers are much easier to serve and sell to than new customers. Making regular calls to your existing list can help fill the slow seasons with profitable plumbing work. If you have a slow season, be sure to fill it with high-profit plumbing work by calling existing customers and offering special deals.
The second secret to successful plumbing is being on time. This means not only showing up to every appointment on time, but also finishing the job on time. Following through on the little things will help you establish trust. Customers will feel comfortable with you if you are on time and do what you say.